Your Fractional COO (“us“, “we“, or “our“) operates the website located at www.yourfcoo.com and www.hiremelanie.ca (the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of personal and usage data when you use our Service and the choices you have associated with that data. Use of our Service includes visiting and using the website, providing personal information in connection with the use of interactive features, such as member forums, and sending messages and emails to us through the Services (via ‘contact us’ and other information request forms).

We generally use the data described herein to provide the Service to you, including to personalize your experience on the website, provide customer support, improve the Service, enforce our policies and agreements with you, resolve disputes, improve our marketing and promotional efforts, notify you about changes in the Service or new services or offers we may make available, and/or to provide news about us and our offerings. By using the Service, you agree to the collection and use of the information described herein in accordance with this Privacy Policy.

DEFINITIONS

Personal Data

Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

Usage Data

Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Data Controller

Data Controller means a person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed.

For the purpose of this Privacy Policy, we are a Data Controller of your data.

Data Processor (or Service Providers)

Data Processor (or Service Provider) means any person (other than an employee of the Data Controller, i.e., a third party vendor) who processes the data on behalf of the Data Controller.
We may use the services of various Service Providers in order to process your data more effectively.

User

The User is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.

COPYRIGHT

Unless otherwise noted we are the legal copyright holder of all material on this website, and you cannot use, reproduce, republish, or sell it without my written consent. Please feel free to contact us if you have any questions about sharing our content.

INFORMATION COLLECTION AND USE

We collect several different types of information for various purposes to provide and improve our
Service to you as described in this Privacy Policy.

Types of Data Collected Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, City, State/Province, ZIP/Postal code

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us. We may also, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your Personal Data is not transferred to the third party.

Usage Data

We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (i.e., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. While Usage Data is essentially anonymous when collected, please note that it could be combined with other data, and used indirectly to identify a person, and we cannot guarantee that Usage Data we collect and/or share will not be used for that purpose.

COOKIE POLICY

Cookies are small pieces of data stored on a User’s device. A cookie is a small text file which is sent to your computer or mobile device (referred to in this policy as a “device”) by the web server so that a website can remember some information about your browsing activity on the Website. These files are stored on your browser by this Website. These cookies may be used by third-party services, such as Google Analytics. If you wish to prevent the usage of cookies by this Website, you can do so by using your internet browser’s settings to select the permanent removal of cookies. If you choose not to accept cookies, you may not be able to take full advantage of the Website content and features.

As most of the online services, our website uses cookies first-party and third-party cookies for a number of purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.
The third-party cookies used on our websites are used mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.

USE OF DATA

Your Fractional COO uses the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues
  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

While we use commercially reasonable efforts to ensure that our use and disclosure of your personally identifiable information as described in our privacy statement, we cannot ensure that your communications with us will never be disclosed in ways not otherwise described in this Privacy Policy.

RETENTION OF DATA

Your Fractional COO will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Your Fractional COO will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

TRANSFER OF DATA

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from your jurisdiction.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Your Fractional COO will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

DISCLOSURE OF DATA

Business Transaction

If Your Fractional COO is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Disclosure for Law Enforcement

Under certain circumstances, Melanie Seneviratne and Your Fractional COO may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Legal Requirements

Your Fractional COO may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of How to Manage a Small Law Firm
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

SECURITY OF DATA

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure and there is no such thing as perfect or impenetrable security measures. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security, which does not exist on the Internet.

SERVICE PROVIDERS

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

LINKS TO OTHER SITES

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

AFFILIATE LINK DISCLOSURE

This website may accept financial compensation through affiliate marketing. Some links and advertisements on this website may be an affiliate. Clicking through these affiliate links comes at no cost to you, though I may earn a small percentage which helps to maintain this Website. If you choose to buy a product or service from a link on this blog, all transactions conducted with the third parties are not associated with Your Fractional COO and you must work with that exact company to resolve any issues.

RESERVE RIGHTS

I reserve the right to change how we manage this website, change the focus of it, shut it down, sell it, or change the terms of use at our own discretion at any time. This disclaimer is subject to change at any time without notice.

YOUR RIGHTS

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request the company for copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that the company correct any information you believe is inaccurate. You also have the right to request the company to complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that the company erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that the company restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to the company processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that the company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us through this website.

CHANGES TO OUR PRIVACY POLICY

Your Fractional COO keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on – April 15, 2024.

HOW TO CONTACT US

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Write to us at: [email protected]

HOW TO CONTACT THE APPROPRIATE AUTHORITY

Should you wish to report a complaint or if you feel that the company has not addressed your concern in a satisfactory manner, you may contact the Privacy Commissioner of Canada.

Website: https://www.priv.gc.ca/en/report-a-concern/report-spam/