FAQs

General:

A Fractional Chief Operating Officer (COO) is someone who specializes in operations and offers strategic and operational leadership on a part-time basis. Small to mid-sized businesses often hire Fractional COOs when they don’t require or have the resources for a full-time COO.

Specifically, I can identify operational breakdowns that are slowing your firm and implement practical solutions — not just advice. We work with your team to improve intake, billing, and workflows so your firm stops bleeding time and revenue.

Usually, a Fractional Chief Operating Officer (COO) offers entrepreneurs and business owners advice and coaching, often on an as-needed basis. What makes me different is that I commit to helping you implement the changes to help your business grow. If you are already overwhelmed and busier than you should be, can you implement the changes needed to grow your business?

Streamline your operations and grow your business anywhere in Canada. Fractional COO services are available in person in Calgary and virtually throughout the rest of Canada. In-person meetings and services can be provided at an additional cost.

Our services can be offered virtually. If you are located in the US, that is no problem. Many of my clients are in the US.

Every business, no matter what industry, has at least 5 components. Marketing, Sales, Financial, Processes, and People. We work on the parts of your business that are your problem areas so you can experience efficiency, growth, and reduce stress.

I have 25+ years of experience in the corporate, non-profit, and legal sectors. I ran a successful law firm for 5 years that experienced YoY growth. I recently read this quote, which explains me:

I also ran a litigation law firm for 5 years, where I grew the team from 1 to 6 employees and quadrupled the revenue over four years. I did everything non-legal for the firm, as well as legal assistant tasks.

Every entrepreneur has different problems, wants, and goals. You have to be ready to make changes and give up some control to start to see things happen. Once you can do that, results can happen quickly. Your time can be freed up, your stress can be reduced, and your business can start to grow with efficient processes.

With commitment and letting your Fractional COO do what they are hired to do, you can see personal benefits immediately. Financial benefits can start to show within 1-2 months, depending what is being done for you.

Most lawyers see the best results after a commitment of 3 months, continuing monthly after that. You can cancel services at any time, but you probably wouldn’t want to! Some offerings may be a shorter-term project or longer-term commitment, depending on your goals.

We offer custom services to meet your goals. Please reach out to discuss further.